The estimated delivery time depends on the shipping country. As soon as your order is shipped, you will receive a shipping confirmation with a tracking number, so you can check the current status of your shipment.

Please refer to our "Shipping & Delivery" page, where you can see the estimated delivery time per country. 

The estimated shipping costs depend on the shipping country. 

We would like to refer you to our overview on the Shipping and Delivery page for more exact information.

Unfortunately, it is not possible to pick up your order at our warehouse, as it is fully automated.

We strive to deliver your order within the specified delivery time.

However, it may happen that an order is unexpectedly delayed.

For questions about delayed orders, you can contact our customer support team.

You can contact us via mail, phone or chat on weekdays between 9.00hrs and 17.00hrs CET.